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Formatrice ITIL & COBIT

Consultante et Formatrice en "ITSM & Governance SI"

Ingénieur d'Etat en "Télécommunication et Systèmes d'information", INPT.
+ de 14 ans d'expérience en IT.
-  Consultante en "ITSM Transformation"    , Freelancer (depuis 5 ans).
Coach & Trainer : ITIL training sessions ( ITIL Foundation - Intermediate - Practitionner) , COBIT5.

Certifications 

- ITIL 4 Foundation , 
COBIT 5 Foundation ,
- TOGAF 9 certified ,
- Scrum Master Certified ,
- ITIL V3 Foundation ,
ITIL intermediate Certificate in Continual Service Improvement ,
ITIL intermediate Certificate in Service Design ,
ITIL Intermediate Certificate in IT Service Transition ,
ITIL Intermediate Certificate in Service Strategy,
- ITIL Intermediate Certificate is Service Operation ,
​​​​​​​- ITIL Managing Across the LifeCycle ,
ITIL Expert in service management.