- Ingénieur d'Etat en "Télécommunication et Systèmes d'information", INPT.
- + de 14 ans d'expérience en IT.
- Consultante en "ITSM Transformation" , Freelancer (depuis 5 ans).
- Coach & Trainer : ITIL training sessions ( ITIL Foundation - Intermediate - Practitionner) , COBIT5.
- ITIL 4 Foundation ,
- COBIT 5 Foundation ,
- TOGAF 9 certified ,
- Scrum Master Certified ,
- ITIL V3 Foundation ,
- ITIL intermediate Certificate in Continual Service Improvement ,
- ITIL intermediate Certificate in Service Design ,
- ITIL Intermediate Certificate in IT Service Transition ,
- ITIL Intermediate Certificate in Service Strategy,
- ITIL Intermediate Certificate is Service Operation ,
- ITIL Managing Across the LifeCycle ,
- ITIL Expert in service management.